job description

What This Position is All About

The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required.

Who You Are:

• A towering strength at winning over an audience with their perspective 
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

• Minimum 3 years seamstress/tailoring experience in high-end merchandise
• Ability to sew a wide range of garments and fit both male and female clients.
• Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

As The Alteration Staff Associate, You Will:

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.

Your Life and Career at SFA:

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount