job description

What This Position is All About 

Under the direction of the Vice President, General Manager (VP/GM), the Store Director is responsible for driving the overall results of the store, positive client interactions, and for building and leading a selling and high performance operations organization; driving performance through direct oversight of the selling and operations process. They ensure proper processes are followed and manage resources efficiently to drive business and maximize productivity and profit. This role represents the Saks Fifth Avenue (SFA) brand standards across all aspects of the business. This position will promote our Company’s culture, values, and mission, while fostering a positive working environment that encourages diversity, mutual respect and teamwork

Who You Are:

• Possess strong interpersonal and collaboration skills
• Participates in the work to be done and shares in the expected outcome. Easily creates working relationships to enhance self and team
• Establish positive interpersonal relationships
• Strong business acumen, with ability to make financial and operational decisions to balance earnings with customer needs
• Champion innovation and creativity by encouraging, recognizing, and rewarding those who take initiative, develop new ideas, or improve work methods

You Also Have:

• Available to work a flexible schedule that could include nights and weekends
• Management experience within a retail or higher volume experience
• Future growth may require mobility within the US
• Preferred knowledge of technology, including MS Office, G Suite and digital selling tools

As The Store Director, You Will:

I.Operations Ownership

• Hands on leadership in order to ensure High Performance results around Operations Key Performance Indicators
• Understand the Profit & Loss (P&L) and ensure Store Controllable Expense is in line with the business trend
• Manage staffing level and payroll expense based on business trends; ensure appropriate associate coverage for selling floor and support areas

Selling and Client Experience Ownership

• Drive maximum sales and growth in line with company vision and values
• Builds a strong service and selling team that operates consistent with SFA standards
• Partner with the VP/GM and Area Marketing Director to determine appropriate strategies and action plans for the store to yield positive results through Top Client and Top Advisor Strategies
• Hands on support with daily customer service behaviors

III. People

• Directly oversees a Core Management Team and provide consistent and frequent communication so all team members are aware of the store vision, goals, and expectations
• Serve as coach to the Core Management team to develop, motivate, and train all associates in all aspects of their store
• Lead the recruitment efforts and actively hire and fill open roles with a sense of urgency
• Work side-by-side on the floor and work closely with your teams to ensure all operational, selling and client needs are met
• Set goals for Associates in alignment with SFA objectives and recognize outstanding performance to increase engagement
• Execute all HR Functions for the store

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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Salary and Other Compensation:

The starting salary for this position is between $104,000-$110,000.00 annually.  Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.